Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you didnotreceive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment. If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Other exceptional circumstances outside the control ofmermaidcase.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Uspage
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
The items showcased are artistic replicas. All items are not to be confused with trademarked designer brands & copyrighted logos. - Inspired by relative designs